TERMS & CONDITIONS
- Fees are due on and no later than the first class of term.
- Pupils are expected to attend all classes. No refund will be given for missed classes (other than clause 9 below) However, pupils can make up for missed classes within the same term
- Pupils will not be admitted in class if any payment is outstanding at the start of term.
- Your first class with MyBallet Academy being a trial class, there is no obligation (trial class: £5). However, if you want to continue with classes, payment must be made from this original trial class on a prorated basis as indicated on your invoice.
- Payment plan is available upon written request.
- The payer will receive both verbal and written notice if payment is late.
- MyBallet Academy reserves the right to refuse a child’s participation to the class if fees are outstanding.
Attendance & register
- A register is maintained for the purpose of health and safety and to record pupils’ attendance.
- In case of a medical condition or illness that prevents attendance for more than 5 consecutive classes, fees paid for those missed classes will be carried forward to the following term on presentation of a medical certificate.
- MyBallet Academy reserves the right to ask pupils to leave the class if any fees remain outstanding after the start of term.
- Pupils wishing to discontinue with classes must give a term’s notice (3 weeks minimum) in writing, only on this circumstance a refund for any pre-paid fees can be made.
Payments can be made by cheque to MyBallet Academy LTD, by cash directly to a member of MyBallet Academy Staff or by bank transfer (see details on your invoice). Payments must be made no later than the first class of term. To secure a place, payment can be made as soon as registration opens. Please note that our places are allocated on first paid first served basis; existing pupils risk losing their place if payment is not made by the first day of term.
How fees work
- All returning pupils must pay the Full Term’s fees by the first class of term. (Only new starters may pay on prorated basis)
- We offer a “first come first served” Our classes being popular, your early full fees’ payment insures a place for your child in the class of your choice.
- At the end of each term you are sent an invoice. Should you wish to carry on with your classes, full payment must be done by the first class of term.
- Should you not be able to attend classes at the beginning of the following term, full fees are still due and missed class(s) can be made up during the same
– 5% discount for youngest sibling.
– 25% discount for registration to 2 classes per week
– £50.00 for contemporary dance as an additional class.
– Upon joing the school, the first 4 consecutive classesare ½ price for pupils & staff of Manorfield Primary School (upon presentation of voucher only!)
Applicants with an existing injury attend classes at their own risk.
CANCELLATION OF CLASSES
MyBallet Academy may cancel classes without notice if they fail to attract a viable number of pupils. Full refund for classes cancelled will be made in these circumstances.
DATA PROTECTION POLICY
MyBallet Academy (hereinafter referred to as MBA) is committed to safeguarding the privacy of its students. Under the terms of the Data Protection Act 1998 adopted by MBA is required to explain how it stores, managed personnel and private data it collects.
Furthermore, in light of the European GDPR law in place since May 2018, article 12, 13, 14 require MBA to be more specific about what and how your data is treated by us, and no action will be done without your original consent.
- MBA will not pass any personal information onto any other marketing organisation.
- MBA will not disclose any personal information or obtain information without your consent.
- If MBA contacts you by phone, it will always identify itself correctly.
WHICH INFORMATION IS COLLECTED & STORED?
- Name and contact details (phone, email, address) of student and next of kin.
- Date of birth, previous training, and costume size (for shows &/or purchases).
- Medical conditions that may affect student’s ability to perform and how to care for their needs.
- Any personal details you knowingly provide MBA through registration/booking forms via our website or in writing.
DATA IS REQUIRED FOR:
- Registration of student.
- Contacting parents regarding registration, fees, purchases/services and any changes or cancellation.
- Cases of illness/emergencies
- Regarding shows/productions
We ask the parents to notify us accordingly should any personal data change. In case of a student leaving MBA, all personal data will be destroyed immediately and in the correct way.
THE EIGHT PRINCIPLES OF THE GDPR:
Your data is protected in the United Kingdom by the Data Protection Act 1998. This enables the data collected to be stored lawfully and fairly. All data recorded by MBA will be:
- Fairly and lawfully processed.
- Obtained only for specified lawful purposes and condition of processing.
- Processed for limited purposes and be subject to appropriate technical and organisational measures.
- Adequate, relevant and not excessive in relation to the purpose(s) for what they are processed.
- Accurate and, where necessary, kept up to date.
- Not kept longer than necessary for the purpose.
- Processed in accordance to data subjects’ rights under this Act.
- Not transferred to countries outside the European Economic Area (E.E.A).
All staff at MBA and MBA’s data processors (including RAD Examining board, Membermeinster) who has access to personal information is required to abide by our policy and to maintain the confidentiality of information at all times as a condition of their employment/contract.
MBA is responsible for and able to demonstrate compliance with those principles.
You have the right to:
- Access the information given to us at any time.
- Rectify/adjust any information accordingly if either incorrect or misleading.
- To object to the way we process your information.
- To withdraw your information and object to future contact with immediate effect.
MBA collects information via its website only when visitors buy from our online shop or book a trial class and it is voluntarily provided. MBA will not collect this information without your consent. If at any time you wish any previous data collected to be deleted or to place a complaint, please notify MBA immediately. All information will be deleted from our records and your request will Be duly honoured.
Data regarding purchases from our online shop are held for one year from the date of purchase.
MBA may at times submit photographs to the local publication in the form of publicity. During our classes photographic & video material may also be collated & used in a range of promotional material, including our website and social media networking sites. This information will not be used for any other purpose and without the consent of parents upon registration.
All information provided to MBA will only be used by MBA to support customer relations and to carry out our business as a ballet school and for training purpose of our staff. We value your trust and respect your confidence in the school and its appearance.
MBA regularly reviews its privacy policies and practices and would like to ask all parents to notify MBA of any changing/additional data. This enables MBA to keep a safe and happy working environment for all to enjoy!
HEALTH AND SAFETY POLICY
A register is maintained for the purpose of health and safety and to record pupils’ attendance.
Pupils are expected to attend class.
FOR HEALTH AND SAFETY REASONS, PUPILS SHOULD:
- Wear shoes at all times when walking in the building and make sure ribbons and laces are tied properly.
- Drink plenty of water after exercising.
- If hurt during the class or if unwell at any time, pupils should tell the teacher immediately. Please, encourage younger ones to let us know or let us know before class if applicable.
- Keep any valuables and personal items safe at all times. We regret that we cannot be held responsible if anything accidentally goes missing.
- Smoking is prohibited anywhere in and around the building.
- Following the Children Safety Act, our teachers can no longer take children under the age of 5 to the toilet alone. If your child is below 5 years old, please remain in the building during class so you can take him/her to the toilet if needed. We strongly advise that you take your child to the toilet before class to avoid any inconvenience for all.
If a fire breaks out, remain calm and direct yourself immediately towards the nearest fire exit.
The teachers have been instructed on fire procedures. Pupils already in class will be escorted by their teacher to the nearest fire exit.
Point of Rendezvous is:
- Manorfield Primary School’s playground.
CHILD PROTECTION POLICY
The safety and protection of students at MyBallet Academy (hereinafter referred as MBA) is paramount. All children whatever their age, gender, language, ethnic origin, religious beliefs have the right to protection from the above. MBA will ensure the safety and protection of its students through adherence to the following Child Protection Policy adopted by MBA.
“A child is defined as under 18 years old” – The Children’s Act 1989.
MBA aims to provide a safe working environment in which students can study ballet and dance skills without the pressure of a competitive atmosphere. This enables the students to develop physical, social and communication skills that will stand them in great stead for the future. HSOB prides itself on creating a friendly working atmosphere in order to encourage students to do their best, make great friends and above all have fun!
- To be committed to provide tuition from qualified teachers with appropriate facilities and following safe practice.
- To provide students with appropriate safety and protection whilst in the care of MBA.
- To treat all students equally with honesty, respect and dignity.
- To give students enthusiastic and positive feedback rather than negative criticism, thus increasing their self confidence, fitness and social awareness.
- To promote fair play.
- To act as role model. MBA will lead by example. This includes refraining from smoking, drinking or using inappropriate language in the presence of its students.
- To keep up to date with Insurance to safeguard all who are involved with MBA (Public Liability)
- To make classes fun.
- To recognise the developments and needs of young people, thus knowing their capabilities and avoid excessive training and pushing them against their will.
PRATICES NEVER TO BE PART OF MBA
- Engage in rough, physical or sexually provocative games.
- Reduce students to tears as form of control.
- Leave student unsupervised while waiting collection.
- Allow students to behave inappropriately (language, fighting, spitting, bullying)
- Allow allegations from students to go unchallenged, unrecorded or not act upon.
- Allow unsuitable, unprofessional people to work closely with students.
- Turn a blind eye on bullying
PREVENTING UNSUITABLE PEOPLE WORKING AT MBA
MBA recognises that anyone may have the potential to abuse students in some way. MBA will ensure that all reasonable steps are taken to prevent unsuitable people from working with students at MBA. All teachers and voluntary staff must hold a DBS disclosure.
All teachers at MBA hold the Royal Academy of Dance (RAD) Registered Teacher Status or are enrol in the RAD teaching program. Therefore, it is an obligation for them to abide to the RAD teacher code of conduct.
Teachers are clearly informed of the necessary actions to the Child Protection Policy adopted by MBA.
Teachers are responsible for their actions and behaviour and should avoid any conduct which would lead any person to question their motivation and intentions. Teachers will ensure their behaviour is professional at all times including their appearance and use of language.
Physical contact between teachers and students may be necessary. There may be times when teachers use “physical intervention” in respect to good teaching (this can be adjusting arm/leg lines etc). Parents must understand that this is deemed necessary in the safe and effective teaching of Dance technique. The level of physical correction will be monitored on regular basis.
MBA operates a strict “No Tolerance” towards bullying and will take all signs of bullying whether big or small very seriously.
In case of bullying:
- MBA encourages all students to share their concerns.
- Helps victims to speak out and inform someone in authority.
- Investigates all allegations and takes appropriate action to ensure the student is safe.
- Reassures the victim that it can be trusted and will do all it can to help ensure confidentiality is key.
ACTION TOWARDS BULLIES
- MBA will talk to the bully and get him/her to understand the effect of his/her actions.
- Seek an apology for the victim.
- Encourage him/her to change his/her behaviour.
- Talk to the families of those concerned.
- In case of sever bullying the result will be expulsion from MBA.
RESPECT OF OTHERS
Students and parents are requested to treat others as they would expect to be treated themselves.
Negative comments are not welcomed, positive ones are. Working together will allow us to maintain the happy working environment MBA is known for and would like to maintain for the future.
EQUAL OPPORTUNITY POLICY
MyBallet Academy is committed to openness and transparency in its dealings with people and organisations. Through this openness and transparency MyBallet Academy aims to promote integrity and trust.
MyBallet Academy is committed to create an environment that enables children and young people to learn and develop in a safe, understanding and encouraging environment.
MyBallet Academy is fully committed to eliminate discrimination and actively promotes equal opportunities.
MyBallet Academy aims to ensure equal opportunities for all employees, potential employees, students, potential students, examination candidates, clients and customers irrespective of their race or ethnic origin, gender, marital status, disability, age, religion/belief. MyBallet Academy will also not discriminate on other matters not stated.
-Try to be on time as being late for class disturbs pupils already in class and makes latecomers uncomfortable.
-If you are late, please ensure that your child is fully dressed for his/her lesson before leaving her with a MyBallet Academy member of staff.
-Please remember to take your child to the toilets before class too!
-Repetitive/very late comers may be refused entrance into class.
-A register is maintained for the purpose of health and safety and to record pupils’ attendance.
-Pupils are expected to attend all their classes.
-No refund will be given for missed classes.
-Pupils are expected to behave in an orderly, civilised and well-mannered way and to show respect to their teacher when attending MyBallet Academy.
-Failure to comply could result in the pupil being asked to leave the class.
-We strongly advise complying with the dress code.
-But don’t worry if you can’t provide the whole uniform right away.
-Make sure uniforms are labelled with your child’s name (shoes included!) MyBallet Academy cannot be held responsible for any loss.
-Please, ensure that no jewellery and watches are worn and that hair is tied firmly off the face with a bun or hair band for shorter hair.
-Please, keep any valuables safe.
-MyBallet Academy cannot be held responsible if anything accidentally goes missing.
CLASS PROCEDURE INFORMATION
- Please arrive at least 10 minutes before your class starts to give your child the possibility to start his/her class on time.
- Please ensure your child’s uniform is worn neatly and that hair is tied off the face.
- Children can change in the visitor’s toilets, but it is preferable to arrive already dressed, with just the shoes to slip into on arrival.
- You are responsible for your child in the reception/waiting area until your child’s class begins. Please respect this common space.
- Please ensure you leave your child in the care of MyBallet Academy Staff before leaving the premises.
- The School’s Staff Room is at your disposition should you wish to wait on the premises. Please respect this common space.
- Please be on time to collect your child after class, it is extremely distressing for them to see their carer coming back late.