Terms & Conditions – Policies

MyBallet Academy Covid-19 Safety Procedures


In light of the government’s guidelines on Covid-19, MyBallet Academy has updated its classes procedure.

Please, follow MyBallet Academy’s class procedure below to enjoy your classes safely and with respect to others.

Our safety measures in place

Following the government’s guidelines our classes no longer need to be “distanced” and there are no limits to the number of students we may have in any one room.

However, we believe in caution before else and have put in place the following measures.

  • We will limit the number of pupils to 12 per class.
  • We will keep the rooms well ventilated.
  • We will have a Co2 monitor in place to ensure our numbers are safe.
  • We will ask students to sanitize their hands regularly (coming in, coming out, when doing partner work or working with props)
  • We will use floor markings to help students to stay a safe distance from each other as often as possible.
  • Face covering will be mandatory in the corridor while waiting for class and for non-dancers on site (applies to children above 11).
  • Our teachers will be testing twice a week.

Before coming to ballet

  • Should your child test positive, do not bring him/her to ballet.
  • Should your child show any symptom* of Covid-19, do not bring him/her to ballet.
  • Please, make sure your child goes to the toilet before leaving your home. This will minimise the use of our toilets by many students.

On your way to ballet

  • We encourage you to walk or cycle to ballet.
  • If public transport is inevitable, please follow the government’s guidelines; wear face covering.

Upon arrival

  • Only one parent/carer should be coming to ballet.
  • Whoever is bringing the student to class should be aware of our Covid-19 procedures.
  1. Parents/carers of the following classes ARE allowed on site (with face covering):
    Toddlers, Pre-Primary, Primary, Grade 1, Grade 2, Contemporary L1.
  2. Parents/carers of the following classes ARE NOT allowed on site:
    Grade 2, Grade 3, Grade 4, Grade 5, Intermediate, Repertoire L2, Contemporary L2, Contemporary L3.

 Class procedure

  • Please arrive 10mins before your class start; no earlier or later.
  • Upon arrival, you/your child should sanitize their hands. This will not me monitored by our staff, please make sure your child knows he/she must sanitize his/her hands when entering the building.
  • Face covering is mandatory for parents and students aged 11 & above while waiting for class (due to the lack of ventilation in the corridor)
  • The toilets between the Gym and Dance Studio are at our disposal, but please make sure your child comes already dressed under his/her street clothes to save time and crowded toilets.
  • Waiting for class will be in the corridor between the dance studio and the Gym (with face mask on!)

Younger classes (with parents on site)

  • Toddlers must be accompanied by parents in class. You must bring your belongings with you into the studio.
  • Other classes, parents will wait in the corridor during the class.
  • At the end of the class, parents will come in the studio to dress their child ready to go out by the fire exit door; this will create a one-way system and avoid a crowded corridor between classes.

Older classes (No parents on site)

  • Student must come into the studio with all their belongings.
  • At the end of the class, they must quickly get changed into their street clothes ready to exit via the fire exit door; this will create a one-way system and avoid a crowded corridor between classes.

If your child falls ill during class

  • Your child will be isolated, and you will be called to pick him/her up ASAP.
  • We ask you to let us know of the development of his/her condition and should he/she test positive for Covid-19 to not bring your child to ballet for the next 10 days.

*Reminder of Covid-19 symptoms
Runny nose
Sore throat
Upset stomach

If you do not follow the above procedures

MyBallet Academy reserves the right to ask you/your child to vacate the premisses immediately should the above procedures be carelessly followed.

Thank you for your understanding and cooperation.



  1. Fees are payable every 6 weeks upon receipt of invoice.
  2. Fees are due on and no later than the first class of the ½ term (6 weeks).
  3. Pupils are expected to attend all classes. No refund will be given for missed classes (other than clause 9 below) However, pupils can make up for missed classes within the same
  4. Pupils will not be admitted in class if any payment is outstanding at the start of term.
  5. Your first class with MyBallet Academy being a trial class, there is no obligation (trial class: £5). However, if you want to continue with the class, payment must be made upon receipt of your invoice from this original trial class on a prorated basis.
  6. Payment plan is available upon written request.

Late payment

  1. The payer will receive both verbal and written notice if payment is late.
  2. MyBallet Academy reserves the right to refuse a child’s participation to the class if fees are outstanding.

Attendance & register

  1. A register is maintained for the purpose of health and safety and to record pupils’ attendance.
  2. In case of a medical condition or illness that prevents attendance for more than 5 consecutive classes, fees paid for those missed classes will be carried forward to the following term on presentation of a medical certificate.


  1. MyBallet Academy reserves the right to ask pupils to leave the class if any fees remain outstanding after the start of term.
  2. Pupils wishing to discontinue with classes must give a term’s notice (3 weeks minimum) in writing, only on this circumstance a refund for any pre-paid fees can be made.



Payments for classes can be made by Bank Transfer (see details on your invoice) or by Credit/Debit Card directly from your emailed invoice. Payments must be made no later than the first class of term. To secure a place, payment can be made as soon as you receive your invoice. Please note that places are allocated on first paid first served basis; existing pupils risk losing their place if payment is not made by the first day of term.

How fees work

  • All returning pupils must pay the Full ½ Term’s fees (6 weeks) by the first class of term. (Only new starters may pay on prorated basis)
  • We offer a “first come first served” Our classes being popular, your early full fees’ payment insures a place for your child in the class of your choice.
  • Should you have your Credit/Debit cards details in our system, 3 days before fees are due, payment will be automatically taken unless you disable the Autopay in your Portal’s profile.

Registration procedure

  • At the end of each term you are sent an invoice. Should you wish to carry on with your classes, full payment must be done by the first class of the ½ term (6 weeks).
  • Should you not be able to attend classes at the beginning of the term, full fees are still due and missed class(s) can be made up during the same


The below discounts apply to the child selected

e.g., Child 1 comes twice a week + Child 2 comes once a week = (0% off child1’s 1st class + 5% off child 1’s 2nd class) + (5% off child 2’s fee).

Number of children per family 1 class/week 2 class/week 3 class/week 4 class/week
Child 1 0% 5% 10% 15%
Child 2 5% 10% 10% 15%
Child 3 10% 10% 10% 15%


Applicants with an existing injury attend classes at their own risk.

Cancellation of classes

MyBallet Academy may cancel classes without notice if they fail to attract a viable number of pupils. Full refund for classes cancelled will be made in these circumstances.


MyBallet policies

MyBallet Academy, MyBallet Community, MyBallet Shop all follow the below policies.


MyBallet Academy (hereinafter referred to as MBA) is committed to safeguarding the privacy of its students. Under the terms of the Data Protection Act 1998 adopted by MBA is required to explain how it stores, managed personnel and private data it collects.

Furthermore, in light of the European GDPR law in place since May 2018, article 12, 13, 14 require MBA to be more specific about what and how your data is treated by us, and no action will be done without your original consent.


  1. MBA will not pass any personal information onto any other marketing organisation.
  2. MBA will not disclose any personal information or obtain information without your consent.
  3. If MBA contacts you by phone, it will always identify itself correctly.


  1. Name and contact details (phone, email, address) of student and next of kin.
  2. Date of birth, previous training, and costume size (for shows &/or purchases).
  3. Medical conditions that may affect student’s ability to perform and how to care for their needs.
  4. Any personal details you knowingly provide MBA through registration/booking forms via our website or in writing.


  1. Registration of student.
  2. Contacting parents regarding registration, fees, purchases/ services and any changes or cancellation.
  3. Cases of illness/emergencies
  4. Regarding shows/productions

We ask the parents to notify us accordingly should any personal data change. In case of a student leaving MBA, all personal data will be destroyed immediately and in the correct way.


Your data is protected in the United Kingdom by the Data Protection Act 1998. This enables the data collected to be stored lawfully and fairly. All data recorded by MBA will be:

  1. Fairly and lawfully processed.
  2. Obtained only for specified lawful purposes and condition of processing.
  3. Processed for limited purposes and be subject to appropriate technical and organisational measures.
  4. Adequate, relevant and not excessive in relation to the purpose(s) for it they are processed.
  5. Accurate and, where necessary, kept up to date.
  6. Not kept longer than necessary for the purpose.
  7. Processed in accordance to data subjects’ rights under this Act.
  8. Secure.
  9. Not transferred to countries outside the European Economic Area (E.E.A).

All staff at MBA and MBA’s data processors (including RAD Examining board, Membermeinster) who has access to personal information is required to abide by our policy, and to maintain the confidentiality of information at all times as a condition of their employment/contract.

MBA is responsible for and able to demonstrate compliance with those principles


You have the right to:

  1. Access the information given to us at any time
  2. Rectify/adjust any information accordingly if either incorrect or misleading.
  3. To object to the way we process your information
  4. To withdraw your information and object to future contact with immediate effect


MBA collects information via its website (www.myballet.co.uk) only when visitors buy from our online shop or book a trial class and it is voluntarily provided. MBA will not collect this information without your consent. If at any time you wish any previous data collected to be deleted or to place a complaint, please notify MBA immediately. All information will be deleted from our records and your request will be duly honoured.

Data regarding purchases from our online shop are held for one year from the date of purchase.


MBA may at times submit photographs to the local publication in the form of publicity. During our classes photographic & video material may also be collated & used in a range of promotional material, including our website and social media networking sites. This information will not be used for any other purpose.

Upon registration with MBA, you agree to MBA collecting photographs or videos of your child for the above purpose.

All information provided to MBA will only be used by MBA to support customer relations and to carry out our business as a ballet school and for training purpose of our staff. We value your trust and respect your confidence in the school and its appearance.

MBA regularly reviews its privacy policies and practices and would like to ask all parents to notify MBA of any changing/additional data. This enables MBA to keep a safe and happy working environment for all to enjoy!




A register is maintained for the purpose of health and safety and to record pupils’ attendance.

Pupils are expected to attend all their classes.


  • Wear shoes at all times when walking in the building and make sure ribbons and laces are tied properly.
  • Drink plenty of water after exercising.
  • If hurt during the class or if unwell at any time, pupils should tell the teacher immediately. Please, encourage younger ones to let us know or let us know before class if applicable.
  • Keep any valuables and personal items safe at all times. We regret that we cannot be held responsible if anything accidentally goes missing.
  • Smoking is prohibited anywhere in and around the building.
  • Following the Children Safety Act, our teachers can no longer take children under the age of 5 to the toilet alone. If your child is below 5 years old, please remain in the building during class so you can take him/her to the toilet if needed. We strongly advise that you take your child to the toilet before class to avoid any inconvenience for all.


If a fire breaks out, remain calm and direct yourself immediately towards the nearest fire exit.

The teachers have been instructed on fire procedures. Pupils already in class will be escorted by their teacher to the nearest fire exit.

Point of Rendezvous is:

  • In front of the Teviot Centre.



The safety and protection of students at MyBallet Academy (hereinafter referred as MBA) is paramount. All children whatever their age, gender, language, ethnic origin, religious beliefs have the right to protection from the above. MBA will ensure the safety and protection of its students through adherence to the following Child Protection Policy adopted by MBA.

“A child is defined as under 18 years old” – The Children’s Act 1989.

MBA aims to provide a safe working environment in which students can study ballet and dance skills without the pressure of a competitive atmosphere. This enables the students to develop physical, social and communication skills that will stand them in great stead for the future. MBA prides itself on creating a friendly working atmosphere in order to encourage students to do their best, make great friends and above all have fun!


  1. To be committed to provide tuition from qualified teachers with appropriate facilities and following safe practice.
  2. To provide students with appropriate safety and protection whilst in the care of MBA.
  3. To treat all students equally with honesty, respect and dignity.
  4. To give students enthusiastic and positive feedback rather than negative criticism, thus increasing their self confidence, fitness and social awareness.
  5. To promote fair play.
  6. To act as role model. MBA will lead by example. This includes refraining from smoking, drinking or using inappropriate language in the presence of its students.
  7. To keep up to date with Insurance to safeguard all who are involved with MBA (Public Liability)
  8. To make classes fun.
  9. To recognise the developments and needs of young people, thus knowing their capabilities and avoid excessive training and pushing them against their will.


  1. Engage in rough, physical or sexually provocative games.
  2. Reduce students to tears as form of control.
  3. Leave student unsupervised while waiting collection.
  4. Allow students to behave inappropriately (language, fighting, spitting, bullying)
  5. Allow allegations from students to go unchallenged, unrecorded or not act upon.
  6. Allow unsuitable, unprofessional people to work closely with students.
  7. Turn a blind eye on bullying


MBA recognises that anyone may have the potential to abuse students in some way. MBA will ensure that all reasonable steps are taken to prevent unsuitable people from working with students at MBA. All teachers and voluntary staff must hold a DBS disclosure.


All teachers at MBA hold the Royal Academy of Dance (RAD) Registered Teacher Status or are enrol in the RAD teaching program. Therefore, it is an obligation for them to abide to the RAD teacher code of conduct.

Teachers are clearly informed of the necessary actions to the Child Protection Policy adopted by MBA.

Teachers are responsible for their actions and behaviour and should avoid any conduct which would lead any person to question their motivation and intentions. Teachers will ensure their behaviour is professional at all times including their appearance and use of language.

Physical contact between teachers and students may be necessary. There may be times when teachers use “physical intervention” in respect to good teaching (this can be adjusting arm/leg lines etc). Parents must understand that this is deemed necessary in the safe and effective teaching of Dance technique. The level of physical correction will be monitored on regular basis.


MBA operates a strict “No Tolerance” towards bullying and will take all signs of bullying whether big or small very seriously.

In case of bullying:

  1. MBA encourages all students to share their concerns.
  2. Helps victims to speak out and inform someone in authority.
  3. Investigates all allegations and takes appropriate action to ensure the student is safe.
  4. Reassures the victim that it can be trusted and will do all it can to help ensure confidentiality is key.


  1. MBA will talk to the bully and get him/her to understand the effect of his/her actions.
  2. Seek an apology for the victim.
  3. Encourage him/her to change his/her behaviour.
  4. Talk to the families of those concerned.
  5. In case of sever bullying the result will be expulsion from MBA.


Students and parents are requested to treat others as they would expect to be treated themselves.

Negative comments are not welcomed, positive ones are. Working together will allow us to maintain the happy working environment MBA is known for and would like to maintain for the future.


MyBallet Academy is committed to openness and transparency in its dealings with people and organisations. Through this openness and transparency MyBallet Academy aims to promote integrity and trust.

MyBallet Academy is committed to create an environment that enables children and young people to learn and develop in a safe, understanding and encouraging environment.

MyBallet Academy is fully committed to eliminate discrimination and actively promotes equal opportunities.

MyBallet Academy aims to ensure equal opportunities for all employees, potential employees, students, potential students, examination candidates, clients and customers irrespective of their race or ethnic origin, gender, marital status, disability, age, religion/belief. MyBallet Academy will also not discriminate on other matters not stated.